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Customer Care

 

SHIPPING

Delivery is between 5-7 business days to Australia.

Delivery to other countries may take up to 14 business days.

All orders are dispatched the next business day and are fully trackable. Australia Post will send you an email with your tracking details.

During sale periods or within 3 days of a new collection launch there may be some delays.

• If you're unsure of what duties and taxes you may be charged, you can use this estimator to get an idea click here.

• For more information on shipping, please click here.

 

RETURNS 

We want you to be completely satisfied with your online purchase. If you are unhappy for any reason, we’ll gladly accept a return of any full priced items within 30 days of purchase subject to our Returns Policy. Items should be returned in their original condition, unworn with their tags attached.

Please note: for hygiene reasons we’re unable to accept returns for underwear.

We do not accept refunds or returns on sale items, so please shop carefully. 

 

STOCKISTS

• Our flagship stall is open to the public on Sundays at Bondi Markets in Sydney Australia. Click here for more details. 

• To enquire about stockists in your area, contact us here. 

 

LOST LORELEI SIZE CHART

 

XS

S

M

L

XL

Metric

Inch

CM

Inch

CM

Inch

CM

Inch

CM

Inch

CM

Bust

33.5

85

35.5

90

38

96

41.5

105

43

109

Waist

25

63

27

68

29.5

73

33

84

36

91

Hips

35.5

90

37.5

95

40

101

43.5

110

46.5

116